Rules for Selling Online

Last Updated on Thursday, 28 August 2014 07:28 Written by Ed Beckmann Monday, 5 November 2012 10:46

Internet Sales

As we lead up to the festive season a lot of people will be buying and selling online.

If your business relies on internet sales, or (selling online) then you need to know about website compliance – distance selling regulations that will apply to you. There are loads of guides to do with website marketing and how to sell online, but it is well worth reading a good guide on how to comply with the rules and regulations that protect people who buy online.

Online Selling Rules

Items bought via your online shop will be subject to the Distance Selling Regulations, and there is a lot of information in the Distance Selling Hub run by the Office of Fair Trading (OFT) in the UK. The five key principles below are taken from the OFT website and if you want to find out if you are doing the right thing, click our links and go straight to the web compliance tips on their website.

We will add more posts when they issue more guidance on internet sales or internet rules and laws.


Excerpt from the OFT site:


Five of the simplest ways to make your website more compliant with distance selling regulations are by doing the following:


Providing a full geographic address

Providing a proper email contact address
Flagging up hidden or unexpected charges early in the buying process

Being clear and open about cancellation rights

Providing a full refund plus refund of delivery charges when things go wrong

Click here for more information on how to make sure your website is clear and accurate


As you can see – straightforward, practical and useful reminders. Do please google+ or rccommend this page using the links below to share it with your contacts.

more ...

open source software

Last Updated on Thursday, 28 August 2014 07:28 Written by Ed Beckmann Tuesday, 23 October 2012 02:55

What is Open Source Software (OSS)?

There is a good definition guidance on wikipedia here, but here is our version. Sadly if you are in the UK, you are amongst the least likely people in Europe or the US to have heard about it. All of the software used for our business is open source (i.e. not Microsoft or Apple).

Open Source Software is generally available free of charge and exists because:

  1. it normally runs on most hardware, and is particularly efficient so you keep hardware for longer
  2. you (or someone you hire) can alter the way the program works to suit your needs
  3. being able to alter it means that you can benefit from everyone else’s ideas and improvements – you do not have to wait for what one manufacturer deems is a worthwhile annual upgrade
  4. you can often benefit from a very niche programme that someone has written because their business needs it, but is happy to share it thus share the workload of maintenance
  5. for office work there are few problems exchanging documents, spreadsheets and presentations with the main big name. Unlike your problems when people using newer versions force you to upgrade!

It can often take a while for the penny to drop regarding open source, because it is common in business not to share ideas with others (therefore missing out on their input) or give something away with no strings attached rather than sell it. Likewise it is much easier to stick with the norm rather than make your own decisions.

Well, over half the web runs on open source software, as do most car computers and electronic devices like TVs, DVDs etc. You are likely to have heard of Firefox and Opera browsers which are also open source.

It is true that fewer companies at the small business end of the market support open source, but given they can do almost all of your maintenance remotely you do not need one in every high street. Equally be aware that if you ask an “IT expert” about open source you may not get a balanced view – just like going into a Ford garage and asking what they think of Renault cars.

more details here …


We are still a commercial business, so if a piece of proprietary software is the best tool for the job, we will use it! We just do not limit ourselves to one option or 2 big brands.

more ...

Cost of using Internet Explorer 7 (IE7)

Last Updated on Thursday, 28 August 2014 07:28 Written by Ed Beckmann Thursday, 18 October 2012 02:40

Why Upgrade from IE7

An online retailer is imposing a tax on customers using Internet Explorer 7 web browser. Getting some members of the public to keep up with new technology can be almost as difficult as getting your brand some headline exposure in the competitive Internet marketplace. Australian online electronics retailer Kogan is attempting to kill both birds with one stone by implementing an “Internet Explorer 7 Tax” on customers who use the somewhat outdated browser when they make purchases. The tax will be levied at 6.8 per cent – 0.1 per cent for each month of IE7’s existence. IE7-using customers who place an order will get a pop-up message explaining the tax and offering links to download alternative browsers that will avoid the surcharge.

more …

From an article in ZEN Internet newsletter.

Discover Award Winning Broadband from Zen - Up to 20Mbps downstream, Unrivalled Customer Service, 1 month contract. Services start from just £17.99 per month inc. VAT. Order Now

more ...

about

useful links

Site Search